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The Most Frequently Asked Questions
Questions on Excess Insurance
Questions on USA & Canada CDW & SLI Policy
Questions on Combined Worldwide CDW, SLI & Excess Policy
Car Rental Keys
General Car Rental Questions
The Most Frequently Asked Questions
Explain the requirements for Car Rental Insurance?
Does my car rental agreement already include insurance?
What is the difference between Excess, Super CDW, Non-Waiver and the Deductible?
What is the difference between Avis Super CDW, Hertz Super CDW, Europcar Super CDW and Insurance4carhire.com’s policies?
Tell me more about the Excess / Super CDW sold by car rental companies at the counter?
Will the car rental company block any money on my credit card when I have your Excess insurance?
I have a credit card which covers my Collision Damage Waiver (CDW) - do I need your coverage?
Questions on Excess Insurance
What does Excess (also known as Super CDW) mean?
Must I take Excess Cover?
Why do I need an Insurance4carhire Policy?
What do you mean by annual policy? Can I use it throughout the year?
What cover is provided by the Annual Excess Policies?
What are the restrictions on the Annual Excess Policies?
What age range is covered by your Policies?
Explain the 150 kilometre Restriction
Are other people travelling with me covered?
Is window and tyre damage covered?
What is the definition of Europe?
Can I purchase your Excess Policies if I am not a resident of the UK?
If I purchase an annual Policy, can I upgrade later to a Policy with wider coverage?
Do you cover vehicles such as Camper Vans, Caravans and Motor Bikes?
In which countries is Excess/Super CDW charged?
In which countries is Excess/Super CDW not charged?
How does your Insurance work?
How do I make a Claim on my Excess Insurance?
Questions on USA & Canada CDW & SLI Policy
Explain the requirements for car rental insurance in the USA and Canada?
What cover does Insurance4carhire provide for the USA & Canada?
If I purchase this Policy, am I fully covered for car rental insurance in the USA and Canada?
What are the Features of the CDW/LDW & Sli Policy?
What are the Restrictions on the CDW/LDW & Sli Policy for the USA and Canada?
Why do you not recommend this insurance for fly-drive programmes?
Are other people travelling with me covered?
How does your Insurance work?
How are Claims handled?
Questions on Combined Worldwide CDW, SLI & Excess Policy
What cover is provided by the Combined Worldwide CDW, SLI & Excess Policy?
What are the Features of this Policy?
What are the Exclusions on the Worldwide CDW/LDW, SLI and Excess Policy?
How does your Insurance work?
Do car rental companies have spare keys?
Car Rental Keys
What do car rental companies typically charge if you lose the keys to your rental car?
What is covered by the Theft insurance included in the car rental price?
What is Personal Accident Insurance (PAI) and do I need it?
General Car Rental Questions
What is Personal Effects Cover (PEC) and do I need it?
Are you aware of the 24 hour clock for car rentals?
Does it cost more for additional drivers?
Child seat charges?
Young Drivers (under 25 years old)?
Do I need an International driving licence?
How many passengers can I take in my rental car?
Can I have an upgrade?
Can I pick my car up at one location and return it to another location?
What methods of payment are acceptable for payment of my policy?
Does a weekly rate mean you need to keep the car for 7 days?
I am arriving late and want to pick up my vehicle the following morning?
What if I am overcharged or don't get the car group I booked?
What our customers are saying
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Version 1.0 Released 05 February 2009