Flight delays can be incredibly frustrating, especially when they reduce your holiday time and you’re left waiting and wandering around duty free. But what happens if your delay is for hours and you have a hire car waiting for you on the other side? We’ve put together some information to explain your rights, what you’re entitled to and how insurance4carhire can help to make sure you’re not left out of pocket.
According to consumer rights group, Which?, if your flight is delayed or cancelled within the EU (or with a non-EU based airline flying in to an EU airport), you are protected by The Denied Boarding Regulation and could be entitled to compensation.
The regulation applies if you had a confirmed flight booking, checked in on time and of course, if your airline was responsible for the delay. Unfortunately, airline strikes and weather-related delays are beyond the airline’s control and you’ll therefore be unable to claim for these.
The compensation you receive, including meals, refreshments and accommodation, will depend on the length of your delay and the distance of your flight rather than the cost of your ticket.
For more information, including a free distance mileage calculator to help you find out what you can claim, can be found by visiting the Which? website.
In short, yes. If you incur a late charge due to an unscheduled flight delay out of the rental company’s standard hours, you can claim this back from insurance4carhire, for up to £50. Just make sure you keep any relevant paperwork to support your claim.
To submit your claim, just follow the simple steps on our claims page where you can download our claims form.