Car rental adviser

Things to consider when booking your hire car

    Tips for when you pick up your hire car

    1. Be smart about upgrades

      When you arrive to collect your car, you'll probably be offered additional insurance or upgrades. Make sure you understand what these upgrades are and their costs before committing to them. If you have an insurance4carhire policy and are offered cover for the car’s windows, tyres, roof and undercarriage, decline it. insurance4carhire policies cover this. Remember, your car hire excess insurance policy will reimburse you up to £4,000 in the event of a claim. 

    2. Check the extras carefully

      Once you receive all the paperwork, make sure that they state exactly what you have paid for. Are taxes included? Will there be any additional costs for other drivers or car seats?

    3. Check your windows, tyres, roof and undercarriage cover
      Final checks to make when collecting a hire car

      When you collect your hire car, it’s vital that you check it over thoroughly. If you spot anything, even tiny scratches, make sure these are verified by the car hire company and that they make a record. Without this you could end up being blamed for existing damage when you return the car.

    4. Keep all documentation

      When you drive off in your rental car, make sure you have all the relevant information with you. This should include the contact details of the car hire company in case you need to contact them in an emergency. You also need to know where to return the car. This could be the airport and may not be the same site you picked it up from. 

    5. Check that you're covered for Collision Damage Waiver (CDW)
      CDW (Collision Damage Waiver) is normally included in the cost of the rental. This can sometimes come with high excess charges in the event of damage or an accident. However, some car hire firms will offer you CDW at a daily cost (sometimes as much as £20 per day) which will reduce your liable excess to zero. insurance4carhire offers an annual policy which includes CDW

    Tips for when you return your hire car

      1. Check your credit card statement

        Once you've returned the hire car, keep track of your credit card statement and make sure you check it regularly for any unauthorised extras which may have been charged to your card. If any appear, contact the car hire company and request a full explanation. At this stage it’s vital you keep copies of any correspondence.

      2. Check the car for any new damage

        Even if you do have cover, it's important to be aware of any damage to the car so that you know to expect charges - and don't get charged for anything that isn't your fault.

    This is a marketing article from insurance4carhire.