Van hire excess insurance covers you for most excess charges if your rented van is stolen or damaged. It’s a voluntary insurance which you can take out from the van rental company or another provider. If the van is stolen or damaged, you will be charged, and then you can claim back the expenses if the claim is covered under the policy.
Excess reduction policies bought directly through the van rental company can often be expensive and may not even cover the entire excess cost, meaning you may still be liable for a costly excess charge in the event of an accident.
If you decline the van rental company's excess cover at the counter when you collect the van and the van is later damaged or stolen, the van rental company will charge your credit card for the excess amount and you can then claim for full reimbursement on your policy, providing the claim is covered. You will need to ensure your credit card has enough credit to cover the full excess amount at the time of collecting the van, as the rental company may reserve the funds on your card even if you are not charged.
Always check what’s included as well as what isn’t – good advice for all insurance policies, but particularly so for van hire insurance as it can be complicated. Always check your policy carefully for features, limitations and exclusions.
Check if basic insurance is included in the van hire price – van rental sites might not always be clear in telling you that the headline van hire price they display doesn’t include even a basic insurance package. Make sure you check before you buy, or you could have to pay out for insurance separately when you arrive at the van rental desk.
Bring a credit card when picking up your van – remember to have your credit card when picking up the van you have hired, as you’ll have to leave a deposit with the van hire company to pay for the excess (which you can then claim back, if your insurer covers this - as insuremyvanhire can).
Check the condition of the vehicle and take photos of the van before you drive away - take photos of the van you are renting before you drive away or sign the rental agreement to avoid any unnecessary charges for damage that may have already been caused to the vehicle. If you notice any issues with the van, notify the hire company.
Shop around for van hire insurance – There are a lot of deals out there for van hire insurance, and in such a competitive market, if the deal sounds too good to be true, it probably is. Shop around and check the details of your potential policies. Also look at the customer reviews before you book!