Privacy Policy

Our Privacy Policy explains how we collect and use the information you give us. The word “we” refers to and its associated websites, and, and are trading names of Towergate Underwriting Group Limited.

Collecting Your Information

Your personal information means the information we have obtained from you when you completed the purchase process, either online or over the telephone. This comprises: name, address, telephone number, email address and age. For your insurance to be valid, we need to know that you are within the age range covered by our policies.

We do our best to ensure that your details are accurate and kept up to date and we ask you to assist us in doing so by notifying us of any changes to your personal information.

This information is collected lawfully and in accordance with the Data Protection Act.

Use of Personal Information

All information about you will be treated as private and confidential. We will however use the information we have about you in the course of arranging and administering your insurance. This may involve passing information about you to insurers and other third parties involved in your insurance.

Unless you have informed us to the contrary, we may pass information about you to other companies which are in or are associated with our group. We or they may contact you to provide you with information on other products and services we or they can offer. If you do not wish to receive marketing information from us or them, please contact us immediately.

If you are contacted by such means in future, we will always ensure that you are given the option to opt out of any further such communication.


When we collect your personal information, we do so over a secure connection We use one of the latest, industry standard security systems, Secure Socket Layer (SSL) technology with 128 bit encryption to protect your communications with us.

This technology works by preventing other computers impersonating your computer and encrypting data so that no one else can read or change your information as it travels over the Internet.

You know you are in an SSL site by the padlock symbol at the bottom of the screen. We use VeriSign, a leading Internet security company. Clicking on the VeriSign image will show our Registration Certificate.

How We Collect Information When You Visit Our Website

When you visit our website, we download a “cookie” to your computer. A cookie identifies your computer (by what is known as an IP address) to our server. Cookies are commonly used on the Internet, and contain no personal information about you. The cookie enables us to retain your profile as you navigate our site, and prevents the need to re-collect information about you or your desired purchases.

It is generally possible for you to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. You can do this through your Internet browser. You can also find more detailed information about cookies and how to manage them on If you refuse a cookie, it may prevent the proper operation of the site or even prevent your access to certain areas.

Links To Other Websites

Our website contains links to other websites. We are not responsible for the privacy and security of those sites. This Privacy Policy applies to this website only.

We may change this Privacy Policy from time to time. Any changes will take effect only after the revised privacy statement is available on this Site., Ellenborough House, Wellington Street, Cheltenham, GL50 1XZ.
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