Contact Us

Got a question for us? No problem – we’d love to hear from you

How can we help? If you can't find the answer to your question in our FAQs, get in touch using any of the methods below.


Green mail icon

Our FAQs are full of questions and answers about car hire excess insurance.

Go to FAQs >>

Need to make a claim?

Green claims document icon

Submit your claim online.

Go to Claims >>


You may wish to phone or write to us

Green mail icon


Embankment West Tower
101 Cathedral Approach
M3 7FB

Green Telephone icon

General phone enquiry

United Kingdom

0344 892 1770

Weekdays 9am-6pm, Saturdays 9am-5pm


+44 (0)1242 538 475

Weekdays 9am-6pm, Saturdays 9am-5pm


Coronavirus (Covid-19) – Update for insurance4carhire customers

While the scale and impact of the current coronavirus (Covid-19) outbreak remains unknown, insurance4carhire, part of The Ardonagh Group, has been working for some time to prepare for all potential outcomes for our business. We have a range of plans in place across The Ardonagh Group to serve the needs of our clients without interruption, while protecting the health and safety of our colleagues and other stakeholders.

Read more

Security Icon


Our payment systems are verified by VeriSign.

FAQ Icon


For more information, or to find the answers to frequently asked questions please consult the FAQs.

Help Icon


Haven't been able to find the answer to your question using the FAQs page? Visit our contact us page.

Payment Icon


We accept payment from Amex, Maestro, Mastercard and Visa cards.